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We (L.C. Enterprises) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our desktop and mobile applications.
We adhere to high standards of data protection and privacy laws applicable in the United States and the European Union (GDPR).
1. Email and Communication Privacy
- No Spam: We never send commercial or promotional emails. We firmly believe that the user should come to the information, not the information to the user.
- Strict Usage: We do not send any emails other than registration information, license keys, or direct replies to customer service inquiries.
- No Sharing: We do not share email addresses with third parties, except for the secure payment processor used to complete your transaction.
2. Collection of Information
A. Personally Identifiable Information (PII)
We minimize the data we collect. The specific data depends on how you interact with us:
- Purchases: If you purchase a license, the transaction is handled by our third-party payment processors (e.g., PayPal, Stripe, etc.). We do not see, store, or have access to your credit card number or bank information.
- Data we may receive from processors:
- Your full name.
- Your email address.
- Your payment method type.
- Physical Addresses: Depending on the payment processor, we may not have access to your physical billing address.
B. Non-Personal & Technical Data (Web, Desktop, & Mobile)
When you use our software or visit our site, certain non-personal data is collected automatically to ensure functionality and stability:
- Log Data: Internet Protocol (IP) address, browser type, and operating system version.
- Device Information (Mobile/Desktop): We may collect information about the device explicitly for licensing verification (e.g., Device ID) or crash reporting.
- Usage Data: Anonymous statistics regarding how the application is used (e.g., feature usage) to help us improve the software.
3. How We Use Your Information
- To process your purchase and deliver license keys.
- To provide customer support and respond to your requests.
- To verify your license status on our desktop or mobile applications.
- To detect, prevent, and address technical issues or fraud.
4. Data Sharing and Disclosure
We will never share your information with any other parties, with the following exceptions:
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Fraud Protection: We may share information with anti-fraud organizations if your account has been involved in fraudulent activity.
5. Tracking & Cookies
- Website: We do not use cookies to track your personal browsing history across other sites. We use limited cookies solely for session management and anonymous statistical analysis.
- Mobile/Desktop: Our applications do not track your location unless explicitly required for a specific feature, for which you will be asked permission.
6. Data Security
We utilize industry-standard security measures:
- Encryption: Our website and payment processors use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.
- Protection: We employ best IT practices to protect data storage from unauthorized access, including antivirus and anti-malware systems.
7. Your Data Rights (GDPR & CCPA)
You have the right to access, correct, or delete your personal information.
- Access: You can review the PII provided by checking your purchase receipt.
- Correction/Deletion: You may request that we amend or permanently delete your PII. Please note that deleting your data may prevent us from processing future upgrade requests or verifying your license.
- Limitation: We can only delete data stored on our systems. We cannot delete records held by third-party payment processors (you must contact them directly) or data retained for fraud prevention purposes.
8. Children's Privacy
We take the protection of children's privacy very seriously. Our applications adhere to the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).
A. Apps Directed at Children
For our applications that are directed toward children (under the age of 13, or the relevant age of digital consent in your country):
- No Personal Data Collection: We do not knowingly collect, store, or use any Personally Identifiable Information (PII) such as names, addresses, phone numbers, or email addresses from children.
- No Location Tracking: We do not collect geolocation data from children.
- Third-Party Services: If our children's apps use third-party services (such as strict game engines or basic functionality tools), these services are configured to not collect personal user data or behavioral tracking data.
B. Parental Rights
If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Contact Us
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